At Kinkista, your privacy and satisfaction are our top priorities. All orders are shipped discreetly in plain, unbranded packaging from one of our global fulfillment centers, depending on product availability and proximity to your location.
Fulfillment Centers
North America (Headquarters)
453 S Spring St
Los Angeles, CA 90013
United States
EMEA
Im Taubengrund 35, 65451 Kelsterbach
Frankfurt Hub, Germany
Asia
No. 2, 393 Sinhyeonwonchang-dong
Seo-gu, Incheon, South Korea
(temporarily unavailable)
Manufacturer’s Warehouse
#512, Building A, Wanda Center
Guilan Rd, Foshan, Guangdong 528000
China
Countries We Ship To
We currently ship to the following countries and regions:
North America
- United States
Canada(temporarily unavailable)
EUROPE
- France
- Germany
- United Kingdom
ASIA (temporarily unavailable)
ANZ
- Australia
(Note: Some regions and countries remain unavailable due to logistics and import restrictions. Currently, shipping is limited to the countries listed above. This information was last updated Jan 2026.)
Shipping Carriers
Orders are shipped via USPS (United States Postal Service) or UPS (United Parcel Service). We will select the most efficient shipping method at the time of your order.
Delivery Times
- Order Fulfillment Time
- Orders are typically processed and shipped within 5 business days. In rare cases, fulfillment may take up to 10 business days, depending on the warehouse and item availability.
- Delivery Time
- Domestic (U.S.): Once shipped, delivery usually takes about 3 business days, depending on your location and the carrier.
- International: Delivery times vary by destination. Most orders arrive within 7–21 business days after shipping.
- Pre-Order Items: Shipping times vary. Estimated delivery dates will be shown on the product page and confirmed at checkout.
- Back-Order Items: Please allow 2–4 weeks for restocking and processing, plus standard delivery time.
Shipping Costs
Shipping charges are calculated automatically at checkout, based on your delivery destination.
Duties, Customs, and International Charges
Kinkista covers all duties, customs fees, tariffs, and carrier brokerage fees for international shipments. You will not be charged additional import fees upon delivery.
For returns, customers are responsible for all return shipping costs, as well as any duties, customs fees, tariffs, or brokerage charges incurred when the package is sent back.
Refunds will not be issued for returned items unless all applicable return charges have been fully covered.
For more information or assistance, please contact our Customer Service team.
